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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in West Rand, Cape Town. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Inverters.

We stock a huge range of inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

We stock the whole range.

Solar PV inverters are essential for any photovoltaic (PV) system that needs to utilise AC power. Their primary function is to convert the DC power generated by solar panels into usable AC power, which can then supply the electrical loads in a property. There are many different types of solar inverters available in the market today. In the following sections, we will explore the key distinguishing features to help you choose the right inverter for your system.

From 0.7kW inverters (perfect for new-build installations) to 350kW behemoths for commercial and utility applications, Segen carries a huge selection of world-leading inverters.

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Frequently Asked Questions

There is an electrical supply in essentially every property, regardless of the size or type of inverter. Domestic properties usually have a single-phase connection, while commercial properties have a three-phase connection. This is not the case with every site but is a good rule of thumb. The electrical supply will influence the choice of solar inverters available, with most manufacturers offering both single and three-phase solutions.

As string inverters are an affordable and reliable inverter, they’re widely used in the market. The name ‘string’ comes from their ability to connect to a group of solar panels, to the unit. The panels are connected in a DC circuit and the string is then linked to convert the inverters DC input.

Other notable benefits, Centralized maintenance: Only one inverter to manage.

Proven technology: Reliable with a long history in the industry.

Higher efficiency: Especially in unshaded, uniform solar arrays.

Maximum Power Point Trackers (MPPT’s) are built into inverters. Their key role is allowing the inverter to automatically extract as much power as possible from the connected string. By using an algorithm, the system operates as the most efficient voltage. It will allow some voltages and currents to be discovered and corrected between modules. The outcome of this means there is a higher output through the connected string(s).

Each MMPTs independently track their connected strings, so an issue with one string in the array will not affect others. As MMPTs are made by joining two strings together, shading one panel in one string by 50% will reduce all other modules in both strings by 50%. Splitting those two strings across two MPPTs would only affect the MMPT with the shaded module.

If any or one solar panel connected to a tracker fails or degrades, all solar panels connected to that same tracker will lose energy. Therefore, it is good practice for commercial systems to use an inverter with higher MPPTS. Three, four or even six trackers are built into the three-phase inverters from Huawei and Solis to ensure minimum losses over time.