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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in West Rand, Cape Town. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Guaranteed performance. Zero interruptions.

All Tesla systems are installed by certified professionals, continuously monitored, and backed by SegenSolar technical support.

Your business can’t afford blackouts or budget shocks. With Tesla Rental Finance from Capitec or Wetility, you get uninterrupted power, predictable monthly costs, and zero maintenance responsibilities. All the benefits of Tesla energy storage, none of the ownership hassle.

 

Why businesses choose Tesla rental finance

Zero capital investment

Install a premium Tesla system without tying up your company’s cash.

Guaranteed uptime

Your power stays on — monitored 24/7 with active performance management.

Predictable monthly cost

No hidden charges. One invoice. One number. Every month.

Maintenance-free reliability

Wetility or Capitec covers servicing, support, and performance over the term.

Future-ready reputation

Show clients and investors you’re serious about sustainability and stability.

Typical commercial tesla rental options

TESLA SYSTEM TYPICAL INSTALLED
VALUE
MONTHLY
RENTAL
IDEAL FOR
Single Powerwall 3 + Hybrid Inverter R260 000 ± R6 490 / month Small offices or retail outlets
Dual Powerwall 3 + 15 kWh Solar Array R520 000 ± R12 900 / month Warehouses or showrooms
Multi-Powerwall (30–50 kW system) R1 050 000 ± R24 500 / month Large facilities or industrial sites

Estimates based on 60-month rental term including monitoring, maintenance, and performance guarantees.

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