KD Solar mounting systems | Roof and Ground Mounting

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in West Rand, Cape Town. Whatever size it might be from a set of stickers to a container of modules.

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

Products Mounting KD Solar

KD Solar

KD Solar is a South African solar brand with a broad selection of affordable, top-quality PV mounting products, including both long-rail and rail-free and penetrating and non-penetrating solutions.

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KD Solar is a South African solar brand with a broad selection of affordable, top-quality PV mounting products, including both long-rail and rail-free and penetrating and non-penetrating solutions.

Installers can choose solar panel frames, mounting brackets, roof hooks and clamps for all roof types, including tiled, flat, slate, corrugated, trapezoidal (IBR) and standing seam, as well as for all roof profiles — such as concealed fix sheeting.

Because they are made with stainless steel components, all KD Solar products are corrosion-resistant and lightweight.

Custom roof hooks and brackets are available for less common installations, such as those with uncommon roof surfaces.

The variety of products available makes it possible to cater to a variety of installation requirements. But to ensure installers always select a compatible pairing, KD Solar will feature in the SegenSolar Kit Builder — our project design tool that ensures an accurate, simplified ordering process, with fastest dispatch and an exclusive 3% discount for installers.

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