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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in West Rand, Cape Town. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Products

PROJOY Distribution Board, 12-Way, Surface Mount. IP65

Part No: DB-12W-IP65-WM

Supplier: Projoy Electric

Category: Balance of System

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Introducing the Projoy Distribution Board - Your Ultimate Solution for Reliable Power Distribution! Upgrade your electrical system with the Projoy 12-Way Distribution Board, designed for seamless performance and unparalleled durability. This surface-mount distribution board is engineered to meet the highest industry standards, ensuring a safe and efficient power distribution solution for both residential and commercial applications.  

Key Features:  

  • 12-Way Configuration: With 12 individual slots, this distribution board provides ample space to accommodate a variety of circuits, making it perfect for diverse solar electrical setups.
  • Surface Mount Design: The surface mount design ensures easy installation on walls or other flat surfaces, offering flexibility in positioning to suit your solar specific needs.
  • Robust IP65 Rating: Engineered with a robust IP65 rating, this distribution board is dust-tight and protected against water jets. It guarantees reliable performance even in challenging environments, making it ideal for both indoor and outdoor solar installations.
  • Premium Build Quality: ProJoy is synonymous with quality, and this distribution board is no exception. Crafted from high-grade materials, it guarantees longevity and resilience, providing you with a lasting power distribution solution.
  • User-Friendly Design: The board is designed with user convenience in mind. Easy access points and a hassle-free installation process make it a top choice for solar installers.
  • Versatile Applications: Whether you're upgrading a solar system or managing complex industrial solar setups, the ProJoy Distribution Board is versatile enough to meet your power distribution needs.

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You may also be interested in

Modules

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.

Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

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