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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in West Rand, Cape Town. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Automatic Voltage Switch, Single Phase, 30A

Part No: AVS-1P-30-MICRO

Supplier: Sollatek

Category: Balance of System

The Sollatek Automatic Voltage Switcher is built to protect inverters from harmful grid fluctuations. Using a microprocessor, the AVS 30 micro protects your inverter from harmful grid conditions such as over voltage, under voltage and even power-back surges that are very common with load shedding.

The AVS 30 micro has a 30A pass through rating, making it perfect for <5kVA single phase inverters. The five voltage indicators will indicate if the grid is withing the acceptable values that have been selected.

TIMESAVE™ function checks the duration of OFF time from the mains. If the mains have been off for more than 3 minutes, then it will reconnect the mains withing 30 seconds instead of the standard 3 minutes. This means your batteries will start charging almost immediately while ensuring your system is still protected.

The AVS 30 micro provides the following protection:

  • High voltage - High voltages from the grid can damage internal components
  • Low voltage - Under voltages from the grid could damage internal components by not providing the components with sufficient voltage
  • Class III voltage spikes/surges - Small voltage spikes experienced when there is faults on the grid lines
  • Power-back surges - High power surges when grid comes back online, such as after loadshedding

Please note: A contactor of appropriate size vs inverter is required for this device if the inverter uses more than 30A. The contactor must by 230V and not exceed 30A operating current.

 

This product must be installed by a qualified electrician/technician. All installations must adhere to local wiring regulations and standards. SegenSolar will not be held liable for any product malfunctions as a result of incorrectly installed systems.

 

 

 

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