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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 7-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in West Rand, Cape Town. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segensolar.co.za/Reseller/Documents/Page?type=AccountDocs

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Finance

About Us

Contact

End Users – Landing Page Commercial Asset Finance – Capitec – Merchant West

Finance Smart Energy.

Not just equipment

Predictable repayments give your business greater control over operating costs while building long-term value through asset ownership. With Capitec and Merchant West, you can install a solar system that pays for itself over time — transforming rising energy costs into a strategic business advantage.

 

Turn rising energy costs into a long-term business advantage.

Your business depends on reliable power. Yet rising electricity tariffs and supply instability make it difficult to plan and grow with confidence. Through asset finance from Capitec or Merchant West, you can own a complete solar system
without draining your capital. Build resilience, secure predictable costs, and turn your energy spend into a strategic business investment.

Why businesses choose commercial asset finance

Preserve your working capital

Preserve your working capital

No massive upfront spend. Free your cashfor growth, stock, or operations.

Own the asset

Own the asset

Finance spreads the cost, but you keep the value. The system is your company’s property.

Predictable energy cost

Predictable energy cost

Turn variable electricity bills into one fixed monthly repayment.

Tax benefits

Tax benefits

Asset finance may qualify for capital allowances — turning your solar into a deductible investment.

Reputation & resilience

Reputation & resilience

A cleaner energy footprint shows customers and investors you’re future-ready.

How it works

1. ENQUIRE

Contact us or scan the QR code to start your commercial finance application.

2.MATCH

We connect you with an approved Capitec or Merchant West installer who designs your system

3.APPROVE

Submit your business documentation. Finance approval typically takes 3–7 working days.

4. INSTALL & ACTIVATE

Once approved, your installer sets up and activates the full system.

5.OWN THE ASSET

Your company repays monthly and retains ownership once the term ends.

Typical commercial system repayments

Estimated
Installed Cost		 Finance
60 Month		 Finance
72 Month		 IDEAL FOR
R250 000 ± R 5 882 / month ± R 5 219 / month Small retail or office setup/ month
R500 000 ± R 11 764 / month ± R 10 437 / month Medium business or workshop
R750 000 ± R 17 646 / month ± R 15 656 / month Large business or warehouse
R1 000 000 ± R 23 528 / month ± R 20 874 / month Factory or logistics site
R1 500 000 ± R 35 292 / month ± R 31 311 / month Multi-site or large facility

Estimates based on 14.5 percent nominal interest including VAT. Final rates depend on credit profile and installation quote.

Get Financing Today

All commercial systems installed by certified professionals, backed by manufacturer warranties and SegenSolar technical support.